Privacy Policy

Last Updated: January 1, 2024

1. Introduction

Webacademyux ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://webacademyux.world/ and use our 3D modeling course services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

Personal Information You Provide

When you enroll in a course, contact us, or interact with our services, we may collect:

  • Name and contact information (email address, phone number, mailing address)
  • Payment information (processed securely through third-party payment processors)
  • Account credentials and preferences
  • Course progress and completion data
  • Communications with our support team
  • Feedback, reviews, and testimonials

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Cookies and similar tracking technologies (see our Cookies Policy for details)
  • Referral sources and search terms

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our course offerings and platform functionality
  • Account Management: To create and manage your account, process enrollments, and track course progress
  • Communication: To respond to inquiries, send course updates, and provide customer support
  • Payment Processing: To process transactions and manage billing
  • Personalization: To customize your learning experience and recommend relevant courses
  • Analytics: To analyze usage patterns, improve our services, and conduct research
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To protect against fraud, unauthorized access, and other security threats

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our platform (payment processors, hosting providers, analytics services)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
  • Protection of Rights: To protect our rights, property, or safety, or that of our users
  • With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure payment processing through PCI-compliant providers
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request transfer of your data to another service provider
  • Opt-Out: Unsubscribe from marketing communications (you may still receive transactional emails)
  • Cookie Preferences: Manage cookie settings through your browser or our cookie consent banner

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in the United Kingdom. By using our services, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy and UK data protection legislation.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your information, except where we are required to retain it for legal, accounting, or security purposes.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. UK Data Protection Rights

If you are located in the United Kingdom, we process your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We rely on various legal bases for processing, including your consent, contract performance, legal obligations, and legitimate interests. You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have violated your privacy rights. The ICO is the UK's independent authority set up to uphold information rights.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Webacademyux
  • 16 Meteor St, Cardiff CF24 0HW, United Kingdom
  • Phone: +44 29 2046 1919
  • Email: info@webacademyux.world

We will respond to your inquiry within 30 days as required by applicable privacy laws.

By using webacademyux.world, you acknowledge that you have read and understood this Privacy Policy.

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